PURE EV Epluto Service User Reviews

It is disgusting situation with the vehicle, Its battery and service.Within a year the battery is completely gone.No response from service center.Hardly they pick-up the calls or frame their own stories.Once they say battery person is unavailable, Once it is sent to company for replacement, Once that they will update.But never i got a call back.They started identifying my number with my name and mostly my calls are not received.Only response was there if i made continuous calls.And today i received a message that if i pay 4000/- the battery will be sent to company.Warranty of 4yrs for battery doesn't work for the problem my battery has.Who knows and who should explain at the time of buying.For details i have to call only to customer care and not to service center.The call is never received by the customer care in any of the three languages.I regret to refer this vehicle to others in this one year.I apologise to all those.Want to return the vehicle and take a snap and post in media as they do handing over the key at the time of buying.Great disappointment and loss.

Good things first.1)purchased orange epluto 7g on 25 dec 2021.2)4 hours of charging gives 110-120 km on 1st and 2nd mode.3rd mode gives upto 90-100 km.Milage depends on speed and weight.3) very smooth ride on asphalt roads.4) very attractive color ( orange).Nearly 200 people have inquired with me on road.5) max.Speed 60 km by comapny but goes upto 65.6) good retro design.Few suggestions to company.1) more boot space could have been better.2) tyres could have been of 12 inch instead of 10 inch, Which is in most of scooters.3) battery % in display is required.4) weight should be more.5) only 1 service centre in borivali and 1 in thane.Need more service centres.Overall good ev and goog performance.Excellent service and hospitality at maitri motors- thane.

Its been 1.5 years i bought e pluto 7g.Other than regular breakdowns as the scooter gives problems regularly on indian roads.Scooter is not robust.Main issue is battery, Though the company gives extended warranty of 5years, Service is very poor.Its third time the battery is giving problem and need to submit the battery foe months.After repair battery gives issue again aftery few months.Last 1.5 years almost half the time battery had to be given for repair leaving me with no scooter to drive.Battery has lot of issue and conpanys customer care support is pathetic.They don't even pick up calls.

Very bad in terms of service and quality.The battery is the biggest problem.No response on customer care no.Battery is under warranty and sent for repair/replacement, But no response on its status from past 2 months.In between received call from hydrabad head office and the person was asking for extra rs 38000/- for upgrading the battery.Why one should pay extra money when the battery is in warranty period.

It is disgusting situation with the vehicle, Its battery and service.Within a year the battery is completely gone.No response from service center.Hardly they pick-up the calls or frame their own stories.Once they say battery person is unavailable, Once it is sent to company for replacement, Once that they will update.But never i got a call back.They started identifying my number with my name and mostly my calls are not received.Only response was there if i made continuous calls.And today i received a message that if i pay 4000/- the battery will be sent to company.Warranty of 4yrs for battery doesn't work for the problem my battery has.Who knows and who should explain at the time of buying.For details i have to call only to customer care and not to service center.The call is never received by the customer care in any of the three languages.I regret to refer this vehicle to others in this one year.I apologise to all those.Want to return the vehicle and take a snap and post in media as they do handing over the key at the time of buying.Great disappointment and loss.

Its been 1.5 years i bought e pluto 7g.Other than regular breakdowns as the scooter gives problems regularly on indian roads.Scooter is not robust.Main issue is battery, Though the company gives extended warranty of 5years, Service is very poor.Its third time the battery is giving problem and need to submit the battery foe months.After repair battery gives issue again aftery few months.Last 1.5 years almost half the time battery had to be given for repair leaving me with no scooter to drive.Battery has lot of issue and conpanys customer care support is pathetic.They don't even pick up calls.

Very bad in terms of service and quality.The battery is the biggest problem.No response on customer care no.Battery is under warranty and sent for repair/replacement, But no response on its status from past 2 months.In between received call from hydrabad head office and the person was asking for extra rs 38000/- for upgrading the battery.Why one should pay extra money when the battery is in warranty period.

Battery life is just 10000km only.After that customer has to face a lot of service problems.I have given my batter for repair for 2 months no response whenever i call someone or the other person will be on leave.They have giving rotation batter which gives 20kms only on a full charge.Poor sale service doesn't buy it's just a waste of money.

Good things first.1)purchased orange epluto 7g on 25 dec 2021.2)4 hours of charging gives 110-120 km on 1st and 2nd mode.3rd mode gives upto 90-100 km.Milage depends on speed and weight.3) very smooth ride on asphalt roads.4) very attractive color ( orange).Nearly 200 people have inquired with me on road.5) max.Speed 60 km by comapny but goes upto 65.6) good retro design.Few suggestions to company.1) more boot space could have been better.2) tyres could have been of 12 inch instead of 10 inch, Which is in most of scooters.3) battery % in display is required.4) weight should be more.5) only 1 service centre in borivali and 1 in thane.Need more service centres.Overall good ev and goog performance.Excellent service and hospitality at maitri motors- thane.

Waste of money i am riding since last 5 month everyday one problem will come, Low cost plastic material used when you ride you will get noice from suspension i repalced bush every time when i service and service people are very arrogant and what they delivered is as not promised and after batteery level comes two 4 point it will ride like cycle and even cycle is better than this thank you som much pure ev

Epluto 7g gives a satisfying ride of about 40-45 kmph in the 1st and 2nd mode with just 4 hours of charging. The elegant design and other good features.

Worest service in srikakulam, No mileage as per showroom comment, No proper response from showroom, Head light not visible on road at night, Caused to accidents, Center stand hitting small speed breakers also, Not satisfied with their promises while in purchasing