• Q. Is their any problem in XUV300?

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    45 Answers
    Rambilash
    Rambilash | 11 months ago

    XUV300 W8 ​​P इंजन में खराबी मेरा XUV300 W8 ​​पेट्रोल मॉडल 3 साल और9 महीने पुराना है लेकिन प्रॉब्लम तो गाड़ी लेने के कुछ टाईम बाद ही आ गई तीऔर अब तक केवल 12000 किमी चला है। बीमार और कृतघ्न दिन पर, यमुना एक्सप्रेसवे पर गाड़ी चलाते समय अचानक कार रुक गई। डैशबोर्ड पर पहले से कोई संकेत नहीं थे। इंजन का तापमान और शीतलक स्तर ठीक था। टो वाहन की व्यवस्था करने के बाद मैं अपने वाहन को निकटतम महिंद्रा सर्विस सेंटर, इटावा ले गया। वहां 2 दिनों के निदान के बाद तकनीकी कर्मचारियों ने देखा कि सिलेंडर-1 का एक वाल्व गायब है और सिलेंडर-1 पिस्टन बुरी तरह क्षतिग्रस्त हो गया है (फोटो संलग्न है)। सर्विस सेंटर टीम ने इस मामले को महिंद्रा टीम के साथ उठाया। 10 दिनों के बाद महिंद्रा टीम ने निष्कर्ष निकाला कि 'सटीक मूल कारण की पुष्टि नहीं की जा सकती है, हालांकि ऐसा लगता है कि पिस्टन पर किसी कण के आने से यह क्षति हुई है।' वाल्व का अव्यवस्था या वाल्व की धातु संबंधी विफलता। 12000 किमी पुरानी कार का इंजन इस तरह कैसे विफल हो सकता है। शीतलक स्तर और तापमान जैसे इंजन पैरामीटर सामान्य थे। इंजन में पानी घुसने का कोई निशान नहीं था। आख़िरकार मुझे अपनी कार के लिए लगभग 1.7 लाख की कीमत का नया इंजन खरीदना पड़ा। क्योंकि इस तरह के बुरे अनुभव के बाद मैं अपने जीवन में कभी भी महिंद्रा कार नहीं खरीदूंगा और मुझे एक खरीदने का अफसोस भी है। महिंद्रा को इस घटना का विश्लेषण करना चाहिए। यह या तो डिज़ाइन दोष है या धातुकर्म विफलता। आपके डिज़ाइन दोष या धातुकर्म विफलता के कारण एक ग्राहक को क्यों नुकसान उठाना चाहिए।

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    Anil
    Anil | 3 years ago

    XUV300 W8 P engine failure My XUV300 W8 Petrol model is 2 year & 2 month old and so far traveled 18000km only. On ill & ungrateful day while driving on Yamuna expressway car suddenly stopped. There were no indications on dashboard before hand. Engine temperature & coolant level were ok.After arranging Toe vehicle I took my Vehicle to nearest Mahindra service center at Etawah. There after 2 days of diagnosis technical staff observed that one valve of Cylinder-1 is missing and Cylinder-1 piston is damaged badly (Photo is attached).Service center team took up this matter with Mahindra team. After 10 days Mahindra team concluded that 'Exact root cause can not be confirmed however it seems to be due to some particle came on the piston and caused this damage'.Matter ended with open ended diagnosis.Mahindra has not accepted that engine got failed due dislocation of valve or metallurgical failure of valve.How can engine of 18000km old Car fail like this. Engine parameters like coolant level and temperature were normal. There was no sign of water ingress into engine.Ultimately I have to buy new engine for my car worth around 1.7 Lakh.As i would never again in my life buy a Mahindra car after this kind of bad experience and i even regret buying one.Mahindra should do through analysis of this incident. It is either design defect or metallurgical failure.WHY SHOULD A CUSTOMER SUFFER BECAUSE OF THE MISTAKE OF YOUR DESIGN DEFECT OR METALLURGICAL FAILURE.

    35 Reply
    Garima
    Garima | 1 year ago

    @ Anil | XUV300 W8 P engine failure My XUV300 W8 Petrol model is 2 year & 2 month old and so far traveled 18000km only. On ill & ungrateful day while driving on Yamuna expressway car suddenly stopped. There were no indications on dashboard before hand. Engine temperature & coolant level were ok.After arranging Toe vehicle I took my Vehicle to nearest Mahindra service center at Etawah. There after 2 days of diagnosis technical staff observed that one valve of Cylinder-1 is missing and Cylinder-1 piston is damaged badly (Photo is attached).Service center team took up this matter with Mahindra team. After 10 days Mahindra team concluded that 'Exact root cause can not be confirmed however it seems to be due to some particle came on the piston and caused this damage'.Matter ended with open ended diagnosis.Mahindra has not accepted that engine got failed due dislocation of valve or metallurgical failure of valve.How can engine of 18000km old Car fail like this. Engine parameters like coolant level and temperature were normal. There was no sign of water ingress into engine.Ultimately I have to buy new engine for my car worth around 1.7 Lakh.As i would never again in my life buy a Mahindra car after this kind of bad experience and i even regret buying one.Mahindra should do through analysis of this incident. It is either design defect or metallurgical failure.WHY SHOULD A CUSTOMER SUFFER BECAUSE OF THE MISTAKE OF YOUR DESIGN DEFECT OR METALLURGICAL FAILURE.

    Exactly the same issue happened with my less than 1 year old and less than 7000 km driven xuv300 W8 option. It suddenly stopped on my way home having covered just 2 km.in the evening. I was alerted by passers by to a big cloud of white smoke emanating from the rear of the car. I was surprised that there was no warning or error sign . Had I been driving on a deserted street, wouldn’t have realised at all n the car could have caught fire.The car spent 45 days at the service centre, underwent a total engine replacement and zero diagnosis as to why it happened. Now after that day, I have noticed that on multiple occasions either on a slight slope on my regular route or in traffic congestion, it just shuts off. Worst part is you don’t even realise , till you press on the accelerator n it just does not move. Then you quickly need to move to neutral, restart n change to A and by this time the cars behind go crazy honking. Had an automatic Renault kwid earlier n trust me, that never shut down on its own. No issue with my Renault Koleos AT either. It is a serious engine fault which Mahindra needs to address. I was proud to own an Indian car but now , there’s nothing that I regret more. Cheated totally.

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