Hero Electric Optima User Reviews

3.6/5
Based on 137 reviews & 88 rating
Write & win ₹ 2000
  • Performance
    3.6/5
  • Mileage
    3.7/5
  • Comfort
    3.8/5
  • Maintenance Cost
    3.6/5
  • Features & Styling
    3.4/5
  • Helpful
  • Experience (16)
  • Service (13)
  • Speed (13)
  • Comfort (12)
  • Price (10)
  • Mileage (9)
  • Looks (8)
  • Service Centre (6)
  • Suspension (5)
  • Lights (5)
  • Pickup (4)
  • Seat (4)
  • Parts (4)
  • Maintenance (3)
  • Space (3)
  • Power (3)
  • Warranty (3)
  • Rear (3)
  • Style (3)
  • Service Center (3)
  • Boot Space (2)
  • Engine (2)
  • Dealer (2)
  • Performance (2)
  • Boot (2)
  • Safety (1)
  • Showroom (1)
  • Clearance (1)
  • Comparison (1)
  • Parking (1)
  • Console (1)
  • Alloy (1)
  • Spare (1)
  • Leg Space (1)
  • Torque (1)
  • Ground Clearance (1)
  • Seat Comfortable (1)
  • Wheel (1)
  • Headlamp (1)
  • LED (1)
  • Noise (1)
  • Small (1)
  • User reviews with Images(1)
Anonymous
Anonymous (Top ZW Voice)

1Garage0Answer0Questions

Hero electric optima lx ride much.But whatever i rode, I was utterly disappointed.The vehicle is too heavy to1pull or push.The rear wheel appears to spin hard.When asked the showroom mechanic, He says it is due to 'large1rim'!!!!! the clutch lever is so hard it results in wrist aching.No solution from the mechanic.Sound is not1impressive, And, In fact, It is on the irritating side.The sound that continues for sometime after the engine1is stalled after a ride is even more irritating.Riding comfort for short distances is fine, But can be painful1in long hauls.Pick up, Speed etc are ok.Now the major flaws.Within one year, The silencer and the leg guards1started rusting, And surprisingly, Silencer developed holes too! so much so for the mahindra quality.Try1parking the vehicle on centre stand.You should be a weight lifter!!!overall, The vehicle looks are awesome1although do not replicate the original jawa.Quality of the materials is pathetic.Mechanics such as hardness in1wheel spin, Clutch lever and centre stand are painful to the rider.Sound is unimpressive and1irritating.Mileage is not great.

1
Reply
Anonymous
Anonymous (Top ZW Voice)

1Garage0Answer0Questions

I had high hopes for the Hero Electric Optima LX, but I was utterly disappointed with my experience. The bike feels too heavy to pull or push, and the rear wheel spins hard. When I asked the showroom mechanic about it, he said it was due to the "large rim." The clutch lever is very hard to operate, resulting in wrist pain. Unfortunately, the mechanic had no solution for this. The sound of the bike is unimpressive and actually quite irritating, especially the noise that continues for a while after the engine stalls. Riding comfort is acceptable for short distances, but it becomes painful on long hauls. While the pickup and speed are okay, there are significant flaws. Within just one year, the silencer and leg guards started rusting, and the silencer even developed holes. This is surprising for Mahindra quality. Additionally, parking the vehicle on the center stand requires a lot of strength—you really need to be a weightlifter! Overall, while the bike looks great and has a nice design, it doesn’t replicate the original Jawa well. The quality of the materials is lacking, and the mechanics like the hard wheel spin, clutch lever, and center stand are painful for the rider. The sound is irritating, and the mileage isn’t great either.

1
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naman
Naman (Top ZW Voice)
Newbie Owned

I’ve driven hero optima for about 2.5 years and here is my detailed review comfort: this ev is very uncomfortable for people of any age and you cant drive it for long distance even if it has capacity to go 120 kms straight in 5 hrs charging so if are looking for something comfortable never buy this price: i got this in dual battery for 60000 so this was a acceptable option at the time but today it cost about 1.5 lacs so a big nooservice: most frustrating part of this is service it just a headache in a tenure of 2.5 years it lived in service center for more than 3 months straight just because parts are never available even if you are ready to pay a handsome amount of money which do not justify the cheap quality material usedmy tires would go flat anytime my body has started breaking with cracks between plastic and this all after i take most care of my vehicles so overall go for ola or may be some cc bike but just don’t look at this.

naman's Optima gives mileage of 40 kmpl
1
Reply
Niranjanraosriramnagavenkata
Niranjanraos.. (Top ZW Voice)
Newbie Owned

Decent electric bike for the price

3.0

I have been riding hero electric optima cx with dual battery in hyderabad since july, 2022 and here is my feedback: good: - two batteries, So you always have a backup - both batteries removable, So you can remove each battery separately and charge at home or anywhere.- two chargers provided that work for both batteries, So you can keep one at home and one in bike for emergencies.- low pricebad: - very low ground clearance, Bottom hits most of the speed breakers.- very slow on slopes.- slow on plain roads too with an adult pillion rider.- top speed of 45 kmph, Feels less on empty roads sometimes.- pathetic customer service and delivery experience.- not high quality materials used, Does not feel robust overall.

0
Reply
Karan
Karan | 1 year ago
I agree. Mine was break drum issue from the day one. The seller Vardiney/ Madipakkam don't agree and didn't replace. The senior mechanic says all optima are having break issue and quite normal.😳😰
Hero Electric Optima
Hero Electric Optima
Rs. 1.04 Lakh
View December Offers

Latest User Reviews of Optima

Anonymous
Anonymous (Top ZW Voice)

Good vehicle good performance

Good vehicle good performance good mileage use full to daily users for single and double ride

(12 Dec 2024) 0
Reply
Anonymous
Anonymous (Top ZW Voice)

Very good scooter looks simple

Very good scooter looks simple and good sitting capacity there are two person sitting easily and it is very1silent scooty

(1 Dec 2024) 1
Reply
jagdeep
Jagdeep (Top ZW Voice)
Newbie

Spare parts not available..

Spare parts not available.. My battry got problem since 6 month no exchange.. Showroom person are telling..1Hero is close

(25 Oct 2024) 1
Reply
Mohit
Mohit (Top ZW Voice)
Newbie

I have AA optima these scoty

I have AA optima these scoty have only for city no have AA village and me 😔😔😔😔😔

(22 Oct 2024) 1
Reply
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Problems in Optima

naman
Naman (Top ZW Voice)
Newbie Owned

I’ve driven hero optima for about 2.5 years and here is my detailed review comfort: this ev is very uncomfortable for people of any age and you cant drive it for long distance even if it has capacity to go 120 kms straight in 5 hrs charging so if are looking for something comfortable never buy this price: i got this in dual battery for 60000 so this was a acceptable option at the time but today it cost about 1.5 lacs so a big nooservice: most frustrating part of this is service it just a headache in a tenure of 2.5 years it lived in service center for more than 3 months straight just because parts are never available even if you are ready to pay a handsome amount of money which do not justify the cheap quality material usedmy tires would go flat anytime my body has started breaking with cracks between plastic and this all after i take most care of my vehicles so overall go for ola or may be some cc bike but just don’t look at this.

naman's Optima gives mileage of 40 kmpl
1
Reply
Niranjanraosriramnagavenkata
Niranjanraos.. (Top ZW Voice)
Newbie Owned

Decent electric bike for the price

3.0

I have been riding hero electric optima cx with dual battery in hyderabad since july, 2022 and here is my feedback: good: - two batteries, So you always have a backup - both batteries removable, So you can remove each battery separately and charge at home or anywhere.- two chargers provided that work for both batteries, So you can keep one at home and one in bike for emergencies.- low pricebad: - very low ground clearance, Bottom hits most of the speed breakers.- very slow on slopes.- slow on plain roads too with an adult pillion rider.- top speed of 45 kmph, Feels less on empty roads sometimes.- pathetic customer service and delivery experience.- not high quality materials used, Does not feel robust overall.

0
Reply
Karan
Karan | 1 year ago
I agree. Mine was break drum issue from the day one. The seller Vardiney/ Madipakkam don't agree and didn't replace. The senior mechanic says all optima are having break issue and quite normal.😳😰
Sayli
Sayli (Top ZW Voice)
Newbie

Worst experience Firstly

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

0
Reply
Souri
Souri (Top ZW Voice)
Newbie

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

2
Reply

Best User Experiences with Optima

Rama
Rama (Top ZW Voice)
Newbie Owned

चार्जिंग में ज्याद

5.0

चार्जिंग में ज्यादा समय नहीं लगता इसकी टॉप स्पीड 45 kmph और सिंगल चार्ज पर बैटरी रेंज 108 km तक की है। इसे फुल चार्ज होने में 5 घंटे का समय लगता है। hero electric optima hx- dual battery मॉडल की कीमत 65, 640 रुपये (एक्स शोरूम, दिल्ली/एनसीआर) है। इसकी टॉप स्पीड 42 kmph और सिंगल चार्ज पर बैटरी रेंज 122 km तक की है।22-

1
Reply
Bharti
Bharti (Top ZW Voice)
Newbie Owned

Ev scooter

4.6

I am using this ev scooter from 1 year and i have no complaints regarding this scooter build quality and performance.It can still touch the speed of 45km/hr within 10 sec and can go upto 80 km on a single charge.It's suspensions are very helpful to me when i drive on rigid/poor roads because they provide me a shockproof and a comfortable rise.I can suggest you all to buy thus ev scooter from a trusted brand hero.I hope that my review is helpful for you all.Thankyou 😊.

Bharti's Optima gives mileage of 80 kmpl
1
Reply
Durgesh
Durgesh (Top ZW Voice)
Newbie Test drive

Hero optima

5.0

Hero optima is an excellent scotty in term of style, Look and budget.I am a proud owner and using this from last six month.It given 60 to 65 kilometers mileage in local roads.It is light weight that make is very easy to drive specially for woman.If i talk about minus points that break wire placement is incorrect as it hit first on breaker.Battery bars indicators are not given accurate measurement.Overall a very good scotty and must to have for daily use.

0
Reply
farhaan
Farhaan (Top ZW Voice)
Pro Test drive

Electric vehicle

The new variant of the hero optima electric version is very intellectually designed.The engine is well refined and less noisy.The height of the bike has been reduced and could cause problems not only for the one driving but also the pillion.I liked this model because it has an automatic mode selection system.

0
Reply
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