Your Royal Enfield Needs Fixing? A Technician Will Be Arriving Shortly

Two-wheeler manufacturers are coming up with ingenious methods to drive up sales and maintain healthy customer relations during these troubled times. Most of them have online booking portals and a few also offer doorstep delivery. But what about doorstep servicing? Royal Enfield has a solution for that as well with its new ‘Service On Wheels’ initiative.

It’s a given that customers might be hesitant to head over to service centres and risk the possibility of contracting the virus. With this new service, customers can call upon a technician to work on their Enfields without stepping out of the comfort of their homes. Strict hygiene and sanitation procedures are obviously followed. The company press statement states, “The Service on Wheels motorcycles are purpose-built, and equipped to carry tools, equipment and spare parts to undertake up to 80 percent of all typical service and repair requirements at the doorstep of a customer including scheduled maintenance service, minor repairs, critical component testing, parts replacement, electrical diagnosis, and more.” So best avail of this service for simple repairs like replacing brake pads or foot pegs and for the critical surgeries, call their RSA service to help you get the bike to your closest RE service centre.

Also Read: The Royal Enfield Classic 350 Range Just Got More Expensive

Speaking of the bikes, Royal Enfield has decided to use the Bullet Trials 350s, creating 800 units of the bike fit to carry all the necessary tools and parts. If truth be told, the Himalayan would be the ideal bike for the job. It could literally go anywhere without breaking a sweat. The panniers and top-box that they’ve used can be easily fitted on to the Himalayan. Nevertheless, the unsold stock of the Trials 350s has now found their purpose.

Also Read: UK’s Number 1 Motorcycle Is India’s Interceptor 650

The Bullet Trials 350 was the knobby tyred-Classic 350 that went on sale in early-2019. We were hoping for something truly exciting back then from Royal Enfield because the bikes that were launched prior to the Trials were the Interceptor 650 and Continental GT 650, which were anything but stellar. But sadly, the Trials bombed. Thankfully, we are looking forward to riding the upcoming Meteor 350, Royal Enfield’s new 350cc roadster from the J-platform series. The launch of the bike has been delayed for quite a few months, COVID-19 being the primary reason. Expect the launch to take place in the coming couple of months.