Q. Does Hero provides warranty for back suspensions of XPulse 200?

Yes, I had faced issues with my xpulse 200 rear monoshocker twice. One at 9000 km and second time at 13000 km. First time they fixed it under warranty. second time they said that your bike is not serviced properly (even my bike was serviced by them everytime) and not quite frequently and asked for money.This is their strategy to sell their really kit which is expensive and they are fitting poor quality monoshockers in xpulse bike.they are too afraid to admit it that their shocker is not of good quality.I am not at all satisfied by the quality of Hero motocorp. and even when I complained for the same they did not answer any queries.I asked them 'did you ever see any monoshocker broken in just 4000 km without any accidents or any rash driving or any off-roading'They did not have any answers but they never admitted that their quality is the poorest.

Same problem occured with me at 13400 kilomtere i don't knw but all of sudden the shockup start leaking and wen i visited the service center they told me to take a service plan then only they will replace it in warranty what kind of service you provide heromotocorp if i wont take there AMC then i wont get my shock in warranty as my bike is in warranty and this was 5th paid service your staff talks like we are their servant or we are beggars

Same problem occured with me at 13400 kilomtere i don't knw but all of sudden the shockup start leaking and wen i visited the service center they told me to take a service plan then only they will replace it in warranty what kind of service you provide heromotocorp if i wont take there AMC then i wont get my shock in warranty as my bike is in warranty and this was 5th paid service your staff talks like we are their servant or we are beggars